Sourcefire Education Policies for Instructor-led Courses 

Sourcefire accepts credit cards (Visa, MasterCard, and American Express) and company purchase orders that are accompanied by a signed Sourcefire sales order document. If you use a credit card, we will charge your card in U.S. currency when the order is received. Training credits and/or registrations must be used within six months from the date of acquisition or will result in forfeiture of class credits; tuition is nonrefundable. Pricing, registration terms, and conditions are subject to change without notice.

Substitution Policy
Student substitutions may be made at any time prior to the start of the class.

Cancellation Policy
Students may cancel a classroom registration without penalty by emailing Sourcefire services at least fifteen (15) business days prior to the start date of the course. Cancellations received within ten (10) business days of the start of the class will result in forfeiture of class credits; tuition is nonrefundable. Pricing, registration terms, and conditions are subject to change without notice. 

No Show Policy
Failure to attend the course will be considered a “no show” and will result in forfeiture of class credits; tuition is nonrefundable.

Reimbursement Policy
If Sourcefire is forced to cancel a course for any reason, Sourcefire will provide as much advance notice as possible. Liability is limited to the course fee only.

Right of Dismissal
In order to maintain a classroom environment that is conducive to learning, Sourcefire reserves the right to dismiss a participant from any training course that acts inappropriately or disruptively to other participants or the instructor. In the case of dismissal, Sourcefire's liability will be limited to refunding course fees paid by the participant or participant's company. Sourcefire shall not be responsible for any consequential loss or inconvenience arising whatsoever.

Special Accommodations
Students with special needs should email Sourcefire services a minimum of ten (10) business days prior to class.

Sourcefire Education Policies for Onsite Courses

This offering is for customers that would like Sourcefire to deliver a standard onsite class at their location.

Customer Obligations

  • Customer provides facility and desktops as per Sourcefire’s technical requirements
  • Travel and expenses associated with onsite activity are additional and will be billed as incurred
  • Training facility is available to the instructor one (1) day prior to the start of class and after business hours if necessary
  • Fifteen (15) days prior to the start of class, a technical and/or logistical contact will provide the following to Sourcefire:
    • Names and email addresses of students attending training
    • Shipping address and point of contact to receive courseware manuals
    • Shipping address and technical contact to receive classroom image for virtual machine setup

 Sourcefire Obligations

  • Sourcefire will provide class virtual machine image per technical requirements five (5) business days prior to the start of class
  • Sourcefire will schedule courseware manuals to arrive at the customer’s site three (3) business days prior to the start of class
  • Sourcefire will facilitate a conference call between the instructor and the customer’s technical contact five (5) business days prior to the start of class

Onsite Cancellation Policy

Cancellation or rescheduling of any services fifteen (15) business days prior to the effective start date, as mutually agreed to in writing by the parties, may incur a penalty up to 25% of the list price of the service purchased.

 

Upcoming Courses

Bracknell, UK
Apr 22   - Apr 25  
Taipei, TW
Apr 22   - Apr 25  
Herndon, VA
Apr 29   - May 02  
Steinfurt, DE (German)
May 06   - May 09  
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