Product Services

Choose from the following offerings to maximize the effectiveness of your security assets and ensure your deployment aligns with your business objectives.

Sourcefire Product Services

Sourcefire Deployment Service
Deploy your Sourcefire 3D® System quickly and effectively. Sourcefire experts will configure and tune devices according to a proven Sourcefire best practice methodology. Our experts will also provide advisory services to ensure the Sourcefire 3D System is appropriately mapped to your unique environment and will deploy advanced policy layer techniques, reporting, alerting, and automation where available.  Learn More

Sourcefire Optimization Service
Ensure your Sourcefire 3D implementation continues to function optimally months and years after your original deployment. All Sourcefire experts have extensive knowledge of network security and Sourcefire products to provide an optimization plan that ensures your Sourcefire deployment is aligned with your business objectives and properly tuned—making your environment easier to support and maintain. Learn More

Sourcefire Architectural Review
Leverage Sourcefire expertise to quickly assess your current deployment, including traffic, spans, and interface feeds. Further, our experts will perform a gap analysis to ensure the network, architecture, and topology are properly covered.Learn More

Sourcefire Audit Readiness
Prepare for audit requirements by leveraging a Sourcefire expert to assist in identifying which compliance requirements the Sourcefire 3D System can fulfill while determining the appropriate Sourcefire 3D architecture. Additionally, an intrusion detection specialist will help reduce your self-assessment timeline.  Learn More

Sourcefire Quarterly Service Program
Access the most experienced Sourcefire security experts on a quarterly basis to ensure your business requirements are properly aligned to your deployment throughout the year. Choose a specific number of service days that you may apply towards deployment, optimization, architectural review, or audit readiness services as needed.  Learn More

Sourcefire Technical Account Manager (TAM)
Leverage dedicated Sourcefire expertise to maximize return on your investment. Sourcefire TAMs will immerse themselves in your environment, serving you as a full-time or part-time consultant. The TAM provides assistance with extended deployment, onsite tuning and analysis support, ongoing operations, project resource augmentation, or any combination of these activities. Learn More

Sourcefire 4-hour Remote
Address tuning, analysis, or process needs through four hours of remote assistance from a Sourcefire expert. With this engagement, we will complete deliverables as time permits. All Sourcefire experts are security professionals with extensive knowledge of network security and Sourcefire products.  Learn More

Snort® Product Services

Snort Optimization Service
Ensure your Snort setup is optimized and properly configured for your environment. A Snort expert will assess and verify the existing setup using the Sourcefire proven methodology and share best practices to ensure your deployment aligns with your business objectives. Sourcefire can deliver this service at your site or remotely.  Learn More

Open Source Snort 4-hour Remote
Verify that your Snort system is implemented properly and check the health of your deployment through four hours of remote assistance from a Snort expert. With this engagement, Sourcefire will complete deliverables as time permits. Learn More

Onsite Services Policy

Product services are sold on a fixed-price basis and services are deemed accepted upon performance. Travel and expenses associated with on-site activity are additional and will be billed as incurred. Cancellation or scheduling of any services within 15 business days prior to the effective start date, as mutually agreed to in writing by the parties, may incur a penalty of up to 25% of the list price of the services purchased. Product services purchased must be used within a one year period from date of acquisition or will result in forfeiture of services and are nonrefundable. The Sourcefire service team is ready to help, whatever your needs may be. To discuss your options please contact your services sales manager at services@sourcefire.com.